How to setup any email client (generic instructions)


Setting up an email client for the first time can seem a little complicated, but once you know a few key pieces of information, you can get almost any client up and running quickly. The easiest way to start checking a new email account is to use a Webmail interface. This guide, however, covers setting up an email account in a local application (an email client) installed on your computer. If you prefer to use Webmail, please see our New User Tutorial: Logging In To cPanel Services.

Note: If you don't already have an email account configured on your server, you'll want to visit Creating Email Addresses in cPanel to get that set up first. ×

While each email client's setup process is going to be slightly different, the information below applies to any email client. You'll find specific instructions for popular clients at the bottom of this article.

Step #1: Obtain Settings for Your Email Account

  • To set up your email client, you'll first need to obtain (or confirm) the email account's connections ettings. You can do that by logging into cPanel and selecting Email Accounts under the Email heading.
  • If you are using a mail client listed under the Auto Configuration Scripts section at the top of the Configure Mail Client page, you may download the script for the client and protocol you wish to use by clicking on the appropriate link. However, please note that not all email clients are supported by these cPanel scripts, and the scripts may not work with the lates versions of popular clients such as Outlook or Mac Mail.
  • If you are unable to use the scripts, you can get the manual settings by clicking on the Configure Mail Client to the right of the email address in the Email Accounts section. Depending on your version of cPanel and active theme, that link may be listed under the Actions column or in the More dropdown menu to the far right of the address.

Step #2: Enter Account Information in Your Email Client

  • All popular (and more importantly up to date) email clients require on a few basic pieces of information to start checking and sending messages from your account.
    • Incoming Mail Server
      • Hostname:
      • Username: full email address
      • Password: your email password
    • Outgoing Mail Server
      • Hostname:
      • Username: full email address
      • Password: your email password