Knowledgebase

How to set up a new email account on an iPhone or iPad in iOS9

Overview

  • These instructions are intended specifically for setting up POP3/IMAP email on an iPhone or iPad running iOS 9.
  • If these instructions don't quote work for you, check out our tutorial How to Set up Any Email Client.

Step #1: Launch Settings

If you have re-arranged your home screen and Settings is not readily visible, you may swipe right and begin typing "Settings" into Spotlight to launch the app.

Step #2: Add the Email Account

In the Settings app, navigate to Mail, Contacts, Calendars and then click on Add Account. iosadd1

Step #3: Select the Account Type

On the Add Account screen, select the last option, Other.   backhouse-media-resources-ios

Step #4: Configure General Account Settings

Fill out the requested information on the New Account screen and tap the Next button in the top-right corner of the screen once complete: iosadd3
  • Name: should be your name as you want it to appear in emails that you send.
  • Email: should be your full email address (i.e. name@mydomain.com)
  • Password: is the email account's password.
  • Description: is the name you want displayed for the account in your Mail app.

Step #5: Configure Advanced Account Settings

The information from the previous screen will be pre-filled here, but you will need to fill in the rest now. Please Note: despite what the empty fields may suggest, none of the fields here are optional.
  • Account Type iosadd4
    • Tap on IMAP or POP in the top field to select the account type.
    • Generally, IMAP is recommended on mobile devices due to its ability to keep email in sync across multiple devices (desktop, laptop, phones, tablets, etc).
  • Incoming Mail Server
    • Host Name: mail.bhmhosting.com
    • User Name: your full email address
    • Password: your email account's password
  • Outgoing Mail Server
    • Host Name: mail.bhmhosting.com
    • User Name: your full email address
    • Password: your email account's password
Once all of the information has been entered, double-check it all and then tap Next.

Step #6: Enable the Account

  • Verify that the switch next to Mail is toggled on.
  • Tap Save.
Congratulations! You're now ready to use your email.